Contact Us

How We Can Assist
Our support assistance includes:

• Order verification and purchase confirmation
• Shipping updates and delivery tracking information
• Product details, specifications, and usage guidance
• Return, exchange, and refund assistance
• Clarification of store policies and procedures
• General questions, feedback, or suggestions

Information to Include
When contacting us, please provide all relevant details so your request can be reviewed properly.

For order-related inquiries, include your order number and the email address used at checkout.
For product questions, include the product name or reference.
For issues, include a clear description and supporting evidence where applicable.

Customer Service Hours
Monday to Friday: 09:00 AM - 05:00 PM (ET)

Email:
Phone Number:

Business Information
Covelio Studio is owned and operated by Swep e-commerce, a company based in the Netherlands.

Registration Number: 81630824
VAT Number: NL003585032B89

Address:
Rondeel 100, 4791 LB Klundert, Netherlands